Dashboard Overview

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Employee Management

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Recent Activity

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User Management

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Driver Application Review

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Ride Oversight

Monitor and manage all ride activity across the platform

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Ride ID	Driver	Passengers	Route	Date/Time	Status	Amount	Actions
#12345	Sarah J. UT Tyler	Michael C. +1 other	Campus → Downtown	Dec 7, 2:30 PM	Completed	$6.00
#12346	Michael C. Texas A&M	Emma W.	Dorm → Library	Dec 7, 4:15 PM	Flagged	$4.50

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Flagged Rides Management

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All rides are currently in good standing.

Reports & Feedback

All Types Safety Concern Inappropriate Behavior Technical Issue Other All Priority High Medium Low

Safety Concern Report

Reported by: emma.williams@rice.edu

Dec 7, 2024 - 3:45 PM

High Priority

Incident: Driver was speeding and driving recklessly during ride #12346

Driver: Michael Chen (ID: 1002)

Contact Reporter Warn Driver Suspend Driver Resolve

Technical Issue Report

Reported by: john.doe@utaustin.edu

Dec 7, 2024 - 1:20 PM

Medium Priority

Issue: App crashed during payment processing

Ride: #12344

Contact Reporter Resolve

Content Control

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Job Postings

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Profile Settings

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Admin User

System Administrator

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Department Information Technology Operations Management Support

Bio Experienced system administrator managing the RideAlong platform infrastructure and user support.

Notification Preferences

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Get notified about login attempts and security issues

System Updates

Receive notifications about platform updates and maintenance

User Reports

Get alerts when users submit reports or feedback

Interface Preferences

Timezone Central Time (UTC-6) Eastern Time (UTC-5) Mountain Time (UTC-7) Pacific Time (UTC-8)

Date Format MM/DD/YYYY DD/MM/YYYY YYYY-MM-DD

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89 Days Active

1,247 Users Managed

156 Actions This Week

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Security Tips

• Use a unique password that you don't use elsewhere
• Consider using a password manager
• Change your password regularly
• Never share your admin credentials

System Settings

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General Email Security Maintenance

Platform Configuration

Platform Name

Support Email

Maximum Passengers per Ride 1 Passenger 2 Passengers 3 Passengers

Maximum Ride Radius (miles)

Pricing Configuration

Single Passenger Rate (per 25 miles)

Double Passenger Rate (each per 25 miles)

Platform Fee (%) Currently set to 0% - cost-sharing model

Email Templates

Welcome Email

Sent to new users upon registration

Edit Test

Driver Approval

Sent when driver application is approved

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Ride Confirmation

Sent when a ride is booked

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SMTP Configuration

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Authentication Settings

Two-Factor Authentication

Require 2FA for all admin accounts

Session Timeout

Automatically log out inactive admin sessions

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IP Whitelist for Admin

Restrict admin access to specific IP addresses

System Maintenance

Database Backup

Create a backup of all system data

Last backup: Dec 7, 2024 at 3:00 AM

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Clear Cache

Clear all cached data to improve performance

Current cache size: 245 MB

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System Logs

Download or clear system error logs

Current logs: 1,250 entries

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Maintenance Mode

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Temporarily disable platform access for maintenance

Maintenance Message We are currently performing system maintenance. Please check back shortly. This message will be displayed to users during maintenance

Promotions Management

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Legal Documents

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